Accessibility Statement

Accessibility Statement for Gardeners Hatton

Gardeners Hatton is committed to providing an accessible and inclusive experience for all visitors to our website and services in the Hatton area. We want everyone, including people with disabilities, to be able to access information about our gardening services, request quotes, and contact us without barriers.

Our Commitment to Accessibility

We aim to meet the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our goal is to ensure that customers in Hatton who are looking for accessible gardening services can use our website with confidence, whether they rely on assistive technologies, keyboard navigation, or customised browser settings.

Measures We Take

To support accessibility, we take the following measures throughout the design and maintenance of the Gardeners Hatton website:

We consider accessibility requirements during planning and development. We review new pages and features against WCAG 2.1 AA guidance. We strive for clear structure with headings and descriptive text. We aim for sufficient colour contrast to support users with low vision or colour blindness. We avoid relying on colour alone to convey meaning wherever possible.

Screen Reader Support

The Gardeners Hatton website is designed to work with commonly used screen readers so that visitors who are blind or have low vision can access our content. We aim to:

Use meaningful page titles and headings so that users can understand the page structure and move quickly to the information they need. Provide descriptive alternative text for informative images where they are essential to understanding the content. Make sure that form elements such as input fields and buttons are labelled clearly so that screen reader users know what information is required.

If you are using a screen reader and experience difficulty with any part of the website, you can contact us to describe the issue, the page where it occurred, and the assistive technology you are using. This information helps us improve accessibility for everyone in the Hatton community.

Keyboard Navigation

The Gardeners Hatton website is intended to be fully navigable by keyboard so that visitors who cannot use a mouse can still find and use all key features. We work to ensure that:

All interactive elements such as menus, buttons, and forms can be reached using the keyboard. The order in which you move through links and controls using the Tab key is logical and predictable. There is a visible focus indicator to show which element is currently selected when using the keyboard.

If you find any page or feature that cannot be used with a keyboard alone, we would like to hear from you so we can address the problem.

Ongoing Improvements

Accessibility is an ongoing process. As we introduce new gardening services for the Hatton area or update our website content, we review accessibility impacts and make changes where needed. Some older content may not yet fully meet the latest WCAG 2.1 AA recommendations, but we are working to improve these areas over time.

We welcome feedback from users with disabilities, carers, and local organisations in Hatton to help us identify and fix accessibility issues.

How to Request Accessibility Support

If you experience any difficulty using the Gardeners Hatton website or need information about our services in a different format, you can contact us and request support. For example, you can ask for large print information, a simpler written explanation of our services, or help with completing online forms.

When you contact us about an accessibility issue, please include, where possible, the web address of the page you were using, a brief description of the problem, and the type of device and browser you are using. This helps us respond effectively and improve the experience for other visitors.

Accessibility in the Hatton Area

We recognise that accessibility extends beyond the website to the gardening services we provide in the Hatton area. Where practical, we aim to discuss any access needs you have before a site visit, such as mobility considerations in your garden or communication preferences. Our intention is to ensure that our services are as inclusive and accessible as possible for all customers in and around Hatton.

This Accessibility Statement will be reviewed regularly as our website and services develop, and as accessibility standards and best practices continue to evolve.